Walkthrough

One tenancy. One shared record.

A guided photo walkthrough at move-in, signed by both parties, and compared against move-out. Both sides keep identical copies. Have a look — there is nothing to sign up for.

Opens a real walkthrough of a sample unit, yours alone. Best on a phone — photograph whatever room you are sitting in. No account, no card, and you can stop whenever you like.

Or read on: the four steps below follow one tenancy from move-in to move-out.

Step 1

You send a link. They walk the property.

No app to install. The tenant opens the link on their phone and is prompted room by room, so nothing gets missed and nobody has to remember what to photograph.

Kitchen

1 of 3

Countertop and sink

Stand back far enough to get the whole run in one shot.

12 Mar 14:02
12 Mar 14:03
Add photo

Note from the tenant

Chip in countertop near the sink.

Every photo is hashed and timestamped as it arrives. Retakes are added, never swapped — the capture history stays intact.

Step 2

Both of you sign the same report.

When the walk is finished, the report is generated once and both parties sign it. You get an identical copy. So does the tenant.

Condition report — move-in

14 Elm Street, Unit 2

Walk completed 12 March · 27 photos

Kitchen

  • Countertop and sink — Chip in countertop near the sink.
  • Appliances
  • Floor

Bathroom

  • Bath and shower — Sealant discolored along the bath.
  • Basin and mirror

Bedroom 1

  • Walls and ceiling

Signed — tenant

R. Okonkwo

12 March, 6:41 pm

Signed — landlord

A. Whitfield

12 March, 7:02 pm

Step 3

Between the two, problems get reported and answered.

Most of a lease is the year in between, and most of that is maintenance. A tenant reports something, you answer it, and both of you can see what was said and when — alongside the notices, documents and rent for the same tenancy.

A problem, from both sides

What your tenant sees

Under a sink

Slow drip from the supply line under the kitchen sink.

2 photos · 14 March

Work booked

Someone is coming out.

What you see

Under a sink

Riverside · Unit 12

Record a change

  • Seen
  • Work booked
  • Resolved
  • Not an issue

“Plumber booked for Thursday morning.”

The tenant reports from the same link they walked the property with — no account, no app, thirteen plain-language areas to pick from. You mark it seen, booked or resolved with a note, and it appears on the link they already have, so the answer to “did you get my message?” is on their screen rather than in your inbox.

And the rest of the year

  • 1 April

    Rent recorded — $1,450 for April

    Logged by the landlord, confirmed by the tenant. Either side can record a payment.

  • 2 June

    Notice served — entry to service the water heater

    Opened by the tenant the same day and acknowledged the next.

  • 8 August

    Document added — renewal addendum

    Stored once and held by both parties, fingerprinted like every other file.

Both parties see every entry, and the times come from our server rather than from anyone’s phone.

Step 4

At move-out, the same prompts again.

The tenant is shown each move-in photo as they go, so the second walk lines up with the first. The report puts them side by side.

Kitchen — countertop and sink

Move-in · 12 March

12 Mar 14:02

Move-out · 4 January

4 Jan 10:18

Both parties see the same comparison, and both keep it. What it shows is a matter for the two of you — the record just makes sure you are looking at the same thing.

That is the whole idea.

Neutral documentation, held once, shared by both sides. The tenant is never charged for anything.

The screens above use sample content to show the flow. Real walkthroughs hold tenants’ photos and are only ever visible to the two parties on the tenancy.